Commentrs Close

Terms of Service

Last Update: 14 August 2026

These Terms of Use ("Agreement") apply to every individual and corporate user ("User", "you") of the Commentrs platform ("Platform", "Commentrs", "we", "us"). By creating an account or using the Platform you confirm that you have read, understood and accepted this Agreement in full. If you do not accept it, do not use the Platform.

This Agreement is written to be read. Where a rule involves a number — a threshold, a fee, a share, a waiting period — that number is stated here rather than described in the abstract, and the screen that applies it shows the same number. Where a figure is configurable by us, this Agreement says so and states the value in force at the date above.

CHAPTER 1 — WHAT COMMENTRS IS, AND HOW ITS ECONOMY WORKS

1.1 The Platform

Commentrs is a short-video social platform. You can post videos and photo carousels, comment, send direct messages, publish stories, broadcast live, and follow other accounts. There is a personalised feed ("For You"), a Following feed, a Discover surface with search and hashtags, and per-sound pages that collect every clip using a given piece of audio.

Commentrs is available as a website and as an Android application. Some features are deliberately website-only and are identified as such in this Agreement; the application shows a notice in their place rather than a control that cannot work.

1.2 Account types

Every account is exactly one of three types. The type decides which tools you see and which parts of the economy apply to you. You can see and change your type at Settings → Account status.

Changing type never removes a badge you have already earned. A badge records something you did; it is not a status that lapses.

1.3 Coms — the Platform currency

Coms are the unit of the in-platform economy. They are bought with money, sent to other users as tips and gifts, spent on promotion, and — subject to Chapter 7 — converted back into money.

1.3.1 Processing fees on purchases

A payment processing fee is added at checkout and is shown before you pay:

This fee is the payment processor's, not a Platform margin on the Coms themselves. It is never charged twice on the same money: exchanging Coms you already own for business Credits carries no fee at all (section 1.10).

1.4 Diamonds — earned, never bought

Diamonds are a reward balance. There is no way to buy them and no way to withdraw them directly.

1.5 Tips, donations and the revenue split

Any user may send Coms to a creator: from the coin button in the comment composer (which pays the creator of that video), from the Donate control on a profile, or during a live broadcast.

1.6 Live broadcasting

Going live requires 100 followers (50 with Commentrs Pro). Starting a broadcast is two steps: you name the stream, and you are then offered a promotion for it. THE STREAM IS ALREADY LIVE BY THE SECOND STEP — the offer sits over a running broadcast rather than in front of one, because holding a host at a payment screen while their audience waits is not a choice anybody makes freely. Skipping does nothing at all: no reduced reach, no penalty, and the same promotion stays available from Studio settings → Stream for as long as you are live. Pricing is in section 1.9. Inside a broadcast:

1.7 Invitations

Inviting a new user earns 5 Coms, subject to all of the following:

1.8 Launching Times

Launching Times is a temporary growth-phase programme. It is off by default and must be enabled by you, in Settings → Rewards.

We may withdraw the programme once the Platform reaches a given level of activity. Doing so does not affect Diamonds or Coms already credited to your wallet.

1.9 Promotion

Any account may buy reach for its own content. Promotion is reached from the video's share sheet, from that video's analytics, from the account analytics screen, and — for business accounts — from a Promotion button on the profile.

1.10 Business accounts

A business account is the mirror image of a creator account: it pays into the Platform and does not take money out. It must be applied for and is approved by a person.

1.10.1 What the application requires

Documents are stored in private storage readable only by our reviewers, never by other users. Your company may be registered in any country; it does not have to match your Home Region.

1.10.2 What a business account gains

1.10.3 What a business account gives up

These consequences are shown in full before an application can be submitted, and the only route to a business account is Settings → Account status → Business, so the comparison with the other two types is always in front of you.

1.10.4 Credits

Credits are a prepaid advertising balance. 1 Credit = 100 Coms = 2.68 USD. Credits may be bought with a card or exchanged from Coms you already hold; the exchange carries no processing fee, because that fee was paid when the Coms were bought and charging it twice is what makes an in-app currency feel like a trap.

Credits are ONE-WAY. They cannot be converted into Coms, withdrawn, or refunded as money. That is what keeps them a prepaid advertising balance rather than a stored-value product. Each Credit is guaranteed a minimum delivery — 250 views, or 2 link clicks, or 1 follower, depending on what the campaign targets — and anything undelivered is returned to the balance.

A business account may switch back to a personal account. Doing so restores withdrawals, Diamonds and tips, and removes the business toolkit; linked accounts beyond the personal cap are archived and deleted after 30 days, and the consequences are itemised before anything changes.

1.11 Content requirements for revenue

Revenue-generating content must be at least 30 seconds long. This threshold may be relaxed while Launching Times is active. It does not apply to live broadcasts.

1.12 Advertising

Advertisements appear in the feed for accounts that are neither Pro nor business. Some Diamond rewards are funded by advertising and are stated as such where they are offered. We do not run third-party tracking scripts inside the application: a retargeting pixel supplied by a business account is stored and fired from that business's own site, because a tracker running inside the feed would follow every user of the Platform rather than that advertiser's visitors.

1.13 Dynamic regional jurisdiction

The Platform operates on a dynamic regional framework. Rather than enumerating every jurisdiction in this Agreement, all references to taxation, legal compliance, prohibited content and governmental notice adapt automatically to the Content Region or geographic location selected by you or determined by us.

1.13.1 Removal at the request of a region you selected

SELECTING A CONTENT REGION SUBMITS YOUR CONTENT TO THAT REGION'S GOVERNMENT. Where the head of state of a territory you have selected as a Content Region — a president, a prime minister, a monarch, or a body or ministry acting under their authority — requests the removal of content published into that territory, we act on that request and remove or block the content there.

This is a consequence of choosing the region, and it is stated here rather than discovered afterwards. You are not required to publish into any territory; you select each Content Region deliberately, and every one you select is one more government whose lawful removal requests apply to what you post. A territory you have NOT selected can still block your content within its own borders — nobody needs our permission to do that — but it is the regions you chose that reach the content itself.

Where a removal is regional, the content stays visible everywhere else it is lawful and remains yours. Where a request would require action beyond the territory that made it, we treat it as a request rather than an instruction, and it is assessed against this Agreement and applicable law like any other. The reason for a regional removal, and which territory made the request, is recorded on the content and shown to you.

CHAPTER 2 — REGION, LOCATION AND GEO-LOCKED CONTENT

2.1 Definitions

Region: your actual geographic location.

Home Region: the region anchored to your verified payment card. It determines your Diamond viewing rate and your withdrawal location, is stored permanently, and is not changed by editing a post.

Content Region: the territory in which you want your content shown. Normal, Creator and Pro accounts may select 2; business accounts may select any number. This setting is not visible to other users.

For You Zone: the territories whose content you wish to see in your own feed and on Discover.

2.2 Legal compliance

Everything you publish must be lawful to publish in your own Region and in every Content Region you select. Selecting an additional Content Region is an undertaking to comply with that territory's law. Governments may notify us whether given content may be published within their borders, and we act on those notices.

On a change of Region, existing content is reviewed against the applicable legal control file. Content unlawful in a territory is not shown in that territory.

2.3 Change of region and travel

2.4 Detecting spoofed locations

2.4.1 Payment BIN matching

To buy Coms, and to become eligible to withdraw, the payment card must be verified. The card's Bank Identification Number must match the declared Region.

2.4.2 IP geolocation

The active session address must be consistent with the declared Region. A persistent discrepancy marks the account as travelling.

2.4.3 Travel claim verification

A travel claim requires the physical address to match the claimed country and payment to be made with a Home Region card. Otherwise the account is archived, and is reactivated as described in section 2.3.

2.5 Withdrawal location lock

The bank account or payment method used for a withdrawal must be located in your registered Region and must be compatible with the tax documentation of that Region. This makes location spoofing ineffective as a route to financial gain.

2.6 Governmental reports

Where a government reports with evidence that an account is being accessed from a different territory, the account is deleted. We make every reasonable effort to detect fictitious regions, and accept no responsibility for cases that cannot be detected.

CHAPTER 3 — ACCOUNTS, SECURITY, TEAMS AND SALES

3.1 Creating and holding accounts

Your PRIMARY account is the one holding your email address and password. SECONDARY accounts hold neither and are opened from the account switcher next to your handle. "Make primary" moves your login to another account, which makes the previous one sellable. Some badges — OG, Founder and OG Pro — are shown only on a primary account; they are never deleted, only put to sleep, and making the account primary again wakes them.

3.2 Security

You are solely responsible for the security of your account. We recommend a strong password and two-factor authentication, which is available in Settings. We cannot be held responsible for unauthorised access resulting from your own negligence.

Accessing another user's account, obtaining their credentials, or attempting to take over an account is prohibited and results in immediate deletion.

Nobody at Commentrs will ever ask for your password, in a support ticket or anywhere else.

3.3 Direct messages and privacy

Direct messages are end-to-end encrypted. Direct messages and stories are limited to accounts you mutually follow. Group chats may be created with those accounts. Blocking is symmetric in effect: a blocked account cannot message you, tip you, invite you on stage, or see your content.

Watching is always anonymous. A creator can see who LIKED a video — a deliberate, public act — and can never see who watched it or how long for. Statistics never name anybody, and every demographic breakdown suppresses any bucket containing fewer than five people.

3.4 Team access on a business account

A business account may invite other accounts to work on it. Team access is an INVITATION, not an assignment:

3.5 Account sales

Accounts may be sold only through the in-app Account Sale feature, reached from the Wallet on a phone. The process is:

Commission is 30% on a standard account sale and 10% on a Pro account sale. Sales conducted outside the Platform are not recognised, and we accept no responsibility for losses arising from them.

CHAPTER 4 — MISUSE OF SYSTEM RESOURCES

⚠ Violations in this Chapter may result in suspension or permanent deletion without prior warning.

4.1 Prohibited behaviour

4.2 Automated enforcement

Automated systems detect and block spam and VPN or proxy use. Accounts flagged by those systems may be reviewed or suspended. Rate limits exist on likes, requests to join a live stream, invitations, copyright claims and support tickets; they are set well above the level a person can reach by hand, so a hand is never throttled and a script always is.

CHAPTER 5 — ILLEGAL AND HARMFUL CONTENT

⚠ Violations in this Chapter result in permanent deletion without prior warning and, where required, referral to the relevant authorities.

5.1 Strictly prohibited content

5.2 Automated checks and reporting

Uploads pass an automated safety review. A clip is visible to you immediately and to others once it passes. Comments containing terms blocked for your region, or terms a creator has filtered, are refused as they are written rather than hidden afterwards — hiding a comment after the fact still sends the notification.

Content, accounts, sounds, comments and live streams can all be reported. A report carries a reason and creates a record a reviewer can act on.

5.3 Regional compliance

Content must comply with the law of the region in which it is published. Content lawful in one region may be unlawful in another, and you are responsible for every Content Region you have selected. We may block content regionally in response to a governmental request.

CHAPTER 6 — SANCTIONS, APPEALS AND ACCOUNT STANDING

⚠ We may suspend or delete an account without prior notice for a breach of any provision of this Agreement. That right is independent of the tiered system below.

6.1 The strike system

Standing is scored, not counted: 100% is one full strike, and each type of violation carries a weighting against your account rather than a tally mark, so a minor slip and a serious breach are not the same event. The complete list, in force:

Percentages accumulate. Accounts that stay clean accrue a good-standing reduction of up to 25%, applied to the weight of FUTURE violations — it lowers what a new violation costs and never removes one already recorded. Anything weighted 200% or more ignores that reduction entirely: a clean history is not credit against child safety or terrorism.

Certain conduct is not scored at all and is handled by blocking, rate-limiting or removal instead — scraping, load abuse, rate-limit evasion, reward farming, ranking manipulation, region evasion by VPN, reverse engineering and unauthorised access. These are Chapter 4, and a percentage against them would wrongly imply a number of permitted attempts.

Your current standing, every strike on the account, what each one was for, and the percentage actually applied after any discount, are shown at Settings → Account standing. The same figures, rule by rule, are published in the Community Guidelines.

Strike levels

Strikes 1 and 2: a written warning.

Strike 3: suspension for 1 to 7 days, the length determined by breach history.

Strike 4: suspension for 30 days.

Strike 5: permanent deletion.

6.2 Appeals

Any strike or sanction may be appealed, with one exception stated in 8.7.

6.3 Immediate deletion

We may delete an account immediately, without a phased process, for:

CHAPTER 7 — CREATOR MODE AND WITHDRAWALS

7.1 The Creator Mode gate

Creator Mode unlocks the creator toolkit and the earning side of the account. Unless Launching Times is active, all three of the following must be true:

The halved follower requirement belongs to the SUBSCRIPTION. An OG or OG Pro badge does not by itself reduce the gate; OG Pro reaches the same place honestly, because its benefit grants a month of Pro and it is that subscription the gate reads. Every requirement, and exactly how far along you are, is listed at Settings → Account status — a bare refusal hides the two conditions you have already met.

7.2 Pro Only content

An account in Creator Mode may mark content "Pro Only". It is visible to Pro subscribers and pays the creator 60% of donations.

⚠ Marking everything Pro Only can cost you non-Pro followers. If your follower count falls below the Creator Mode threshold, Creator Mode is lost and Pro Only content is archived.

7.3 Withdrawals

CASHING OUT IS CURRENTLY CLOSED. Earnings continue to accrue, are recorded, and remain yours; the Wallet says plainly that the payout route is not open rather than advertising a withdrawal that would fail. We will not describe a funded rail we do not have. When it opens, the terms in this section apply.

7.4 Commentrs Pro

Commentrs Pro is a paid subscription (weekly, monthly or yearly). It provides:

Pro is an incentive to produce, not a pay-to-win mechanic. It buys no ranking advantage and no engagement.

7.5 OG and OG Pro

Early users hold the OG badge. An OG user who maintains Pro for three consecutive months earns OG Pro, whose benefit is one free month of Commentrs Pro, claimable once. OG, Founder and OG Pro are ranked among primary accounts as described in section 3.1 and are displayed on primary accounts only.

CHAPTER 8 — INTELLECTUAL PROPERTY AND COPYRIGHT CLAIMS

8.1 Ownership and your representations

You retain ownership and copyright in everything you create, upload or share. By posting, you represent and warrant that you own the content or hold every licence, right and permission necessary to distribute it worldwide.

8.2 Licence granted to the Platform

By submitting content you grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, use, display, reproduce, modify, adapt, publish and distribute it. That licence is strictly limited to operating, promoting, marketing, developing and improving the Platform's services — for example the Promote feature and the For You ranking.

8.3 Revocation on deletion

This licence is revocable. Deleting a piece of content, or deleting your account, terminates it automatically. We are not liable where content continues to appear because of caching, resharing by other users, or downloads that occurred before deletion.

8.4 Making a claim: "someone is using my own content"

A claim is filed from Support → "Someone is using my own content", which opens a dedicated form. You do not need an account to file one; a rights holder is the one person with no reason to have one, because the whole complaint is that somebody ELSE uploaded their work.

8.4.1 You must be the owner

THE PERSON FILING MUST BE THE PERSON WHO HOLDS THE RIGHTS. Not a manager, not a label contact, not a friend, not an agency acting on instructions. There is no "authorised to act on behalf of" route on this form and its removal was deliberate: every check that works compares the person filing to the owner named on the evidence, and an intermediary filing under their own name defeats all of them at once. If you are acting for somebody else, they file it themselves, from their own account or their own email.

8.4.2 What you are claiming, and how far it reaches

Three things can be taken on this Platform and they are not variations of one complaint. The form asks which, first, and states the reach of each before anything else is entered:

Choosing the wrong one of these is the most common reason a good-faith claim is refused, which is why the reach of each is printed at the moment of choosing rather than here.

8.4.3 What proves it — and it differs by what you are claiming

· ON ANOTHER PLATFORM. You paste the link, and then you demonstrate that you control that account. See 8.4.4.

· ON COMMENTRS. You select one of your own videos, or one of your own accounts (primary or secondary). See 8.4.5. This option is not available signed out, because the whole check is a comparison against your own records and a signed-out visitor has none.

A sworn statement is required in every case. A takedown notice is a legal instrument and a false one is actionable against the person who filed it. Filing is limited to 10 claims per account per 24 hours (3 per browser per 24 hours signed out), and to one open claim per target.

8.4.4 Proving you control an account on another platform

Pasting a link proves nothing: anybody can paste anybody's link. So we issue you a code and ask you to put it somewhere only the account holder can write. The code is generated for your claim, has never been seen by anyone else, and is checked against the account you named.

We fetch public pages only, we never ask for a password, and no member of our team will ever ask for one. Verification demonstrates CONTROL of an account. Control is not the same as ownership of a work, and it is not treated as such: it establishes that the account you pointed at is yours, which is the question a document could never answer.

8.4.5 When your original is on Commentrs

Nothing has to be uploaded or proved, because we hold both records. We compare the two publication dates:

Publishing first is strong evidence and it is not conclusive proof of authorship: two people can both re-upload a third person's work, and the earlier re-uploader is not the author. A favourable comparison therefore allows a claim to proceed; it does not decide it. An unfavourable comparison is conclusive in the other direction.

8.5 What happens after filing

8.5.1 Removing a sound entirely

Where we accept that a sound should not be on the Platform at all, we delete it: the audio file is removed from storage, not merely hidden, and the sound cannot be selected again. This is a separate decision from upholding a claim and is never automatic.

Every video that used that sound is ARCHIVED rather than deleted. The soundtrack was always metadata attached to the video and was never mixed into the file, so the creator's own work is untouched and only the music is gone. Each affected creator is notified and can republish immediately, without asking anyone, in one of two ways: attach different audio, or un-archive the video with no audio at all. There is no queue, no appeal and no waiting period, because nothing has been decided against them.

8.6 Counter-notice and objections

The uploader is notified and has 3 days to object before deletion. An objection FREEZES the deletion clock and hands the case to a person; it does not by itself restore the content, and the screen says so before the button. If the objection succeeds the content is restored in full and any strike arising from the claim is removed. A formal counter-notice may be filed within 7 business days of a removal.

8.7 The cost of being wrong

Getting a claim wrong is not misconduct. People genuinely mistake a re-upload for a theft, a licence for an infringement, or their own distributor for a stranger, and a system that punishes the first honest error teaches rights holders not to file at all — which is a worse outcome than the mistake.

So the rule is a ladder rather than a penalty:

Where a claim is found to have been made in BAD FAITH — as distinct from being merely wrong — the account may additionally be sanctioned under Chapters 4 and 6, and a pattern of them may be treated as misuse of system resources. A claimant's record of refused claims is visible to reviewers for exactly this reason.

Filing without an account carries no standing penalty at all, because there is no account to carry one. We do not maintain a moderation record against a browser.

CHAPTER 9 — SUPPORT AND THE AI ASSISTANT

9.1 How support works

Support is a TICKET system, not a live chat, and it is presented as one. An AI assistant answers immediately; a person takes hours. You may hold up to 3 open tickets at a time, so that the queue stays answerable for everybody. Copyright tickets are exempt from that cap.

9.2 The scope of the assistant

The AI Assistant handles routine conversation, user support, and general inquiries. It never touches technical operations, system configurations, code execution, or infrastructure. All technical requests are strictly routed to engineering.

9.3 Reaching a person

"Talk to a human" is always available and unconditional. It needs no keyword and no agreement from the assistant. Certain subjects are routed to a person automatically and are never answered by the assistant at all: refunds and chargebacks, anything concerning your own payout or balance, account recovery or deletion, suspensions and appeals, and any legal or copyright matter.

Content that indicates a threat, self-harm, doxxing or comparable harm is passed to a person without any automated system processing it.

9.4 Accuracy and voice

The assistant is instructed to answer only from documented Platform behaviour, to give the exact path to a control, and to say plainly when it does not know rather than to guess. An optional alternative personality exists and changes the WORDING only — every safety rule, every routing rule and every fact is identical in both.

That personality is no longer a switch on the Support screen. It is turned on by searching a phrase in Discover and off by searching another, and finding it awards a badge. It was moved because the first thing on a screen somebody opens when something has gone wrong should not be an offer to make the help desk theatrical. Nothing about how it behaves changed; only where it is found. If you want it and cannot find it, ask the assistant — it will tell you the phrase.

CHAPTER 10 — NOTIFICATIONS AND COMMUNICATIONS

10.1 What we send, and what you control

Notifications are delivered in the app, and — where you have enabled it — as push notifications to a specific device. These are two different settings:

Turning notifications off always works and never depends on the device being able to register a background worker. Where a browser cannot support push at all, we say so plainly instead of offering a control that cannot function.

10.2 What a preference cannot do

A notification preference governs DELIVERY, never the record. Switching off moderation notifications stops the alert; the notice remains in Account standing and remains binding. Nothing in your settings can make an account notice disappear, because "I was never told" has to stay false.

CHAPTER 11 — DATA, ANALYTICS AND ADVERTISING

11.1 Analytics available to you

Every account can see how its own content performs: real viewer counts, unique viewers, watch time, completed plays, interest tiers, approximate viewer countries, and traffic sources per clip; and across the account, engagement, the daily shape of when your audience watches, and your top posts.

Creator Mode and business accounts additionally see audience demographics — age bands, gender and country — a weekday-by-hour activity grid, retention curves and traffic source breakdowns. Those require a larger audience because a breakdown of a small one identifies individuals; buckets below five people are always suppressed.

11.2 What is never shown

No analytics screen names a viewer. Watching is anonymous to the creator, to other users, and in every export. The only viewer identity a creator sees is the list of accounts that LIKED a video, which is a public act.

11.3 Lead data

Where you submit a lead form belonging to a business account, the data you enter is readable by that business and by team members it has granted the "leads" permission. Deleting a lead form does not delete the submissions already collected.

CHAPTER 12 — LIMITATION OF LIABILITY

12.1 Service "as is"

The Platform is provided on an "as is" and "as available" basis. While we aim for continuous availability and database integrity, we are not liable for temporary interruption, network failure, or data loss arising from third-party infrastructure. Balance databases (Coms, Diamonds and Credits) are backed up regularly to prevent financial data loss during a technical anomaly.

12.2 Reward programmes and earned balances

We may modify, suspend or terminate any promotional, bonus or reward programme, including Launching Times, at any time. No such change affects rewards or Coms already earned, finalised and credited to your wallet before the announcement.

12.3 Marketplace mediation

For peer-to-peer transactions conducted through the official Account Sale feature we charge a processing commission and act as a structural intermediary ensuring the automated transfer of assets. Our liability is limited to reversing the transaction, or restoring the Coms or the account, where a verified technical fault occurs during an official in-app sale. We accept no responsibility for any transaction attempted outside the application.

12.4 Third-party services

Payments, live-video transport, push delivery and automated content checks are provided in part by third parties. Where such a service is unavailable, the affected feature degrades and says so; it does not fail silently.

CHAPTER 13 — TERMINATION

13.1 By you

You may delete your account at any time from Settings → Danger zone. Deletion removes your profile, videos, comments and Coms balance, and terminates the licence in section 8.2. It cannot be undone. An unspent Coms balance is not refundable as money.

13.2 By us

We may suspend or terminate an account under Chapters 4, 5 and 6. Where an account is archived rather than deleted — for example following the region rules in Chapter 2 — the reason and the route back are stated on the account.

13.3 What survives

Sections concerning intellectual property already licensed and distributed, limitation of liability, and any outstanding obligation between us survive termination.

CHAPTER 14 — THE RIGHT TO AMEND

14.1 Modification

We may modify, update or revise this Agreement to reflect legal adjustment, technical improvement or product change.

14.2 Notice of material change

Minor corrections take effect on publication. For material change — including withdrawal thresholds, revenue shares, penalty rules, and account-management policy — we give at least 3 days' prior notice by in-app notification, push notification or email before the new terms take effect.

14.3 Acceptance

Continued use after the effective date constitutes acceptance. For critical economic or structural change we may require express consent through an in-app acceptance dialog before further use of Platform features.

This Agreement is effective from the moment you begin using the Commentrs platform.

© 2026 Commentrs. All rights reserved.